All Projects / 18
Automation

WhatsApp Automation

Conversational WhatsApp flows with template messaging and CRM hooks.

Year

2024

Category

Automation

Index

18 / 27

WhatsApp Automation
StackWhatsApp Cloud APIn8nTwilio

— Process

How it
came together.

This project was an opportunity to push both creative and technical boundaries. Working closely with stakeholders, I helped shape the vision, architect the solution, and ship a product that landed.

The process involved deep research, iterative design, and rigorous development cycles. Every decision was made with the end user in mind — ensuring the final product wasn't only visually sharp but functional and accessible at the seams.

Outcomes included stronger user engagement, streamlined workflows, and a design system that continues to scale with the product's growth.

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